More Details - Climb Leader
Fancy working in an ‘office’ with one of the greatest views in the world?! Looking for an active, outdoor job with a difference? Then being a Climb Leader might be the job for you!
Our Climb Leaders have one of the most sought after jobs in Sydney. Spending your days outside, climbing one of the most iconic structures in Australia, showcasing Sydney to the rest of the world…it’s a pretty great gig. And to top it off, you get to do all this whilst sharing in the excitement of a once in a lifetime experience our customers. Let’s just say it’s a pretty cool job!
Check out the video "Life as a Climb Leader" to hear Phill, Lisa, Ash and Nick talk about what it's like to have the best job in Sydney....!
A regular day for a Climb Leader involves:
• Leading 14 people on “the Climb of their life” Climb over the Sydney Harbour Bridge…then turning around and doing it again!
• Ensuring the safety of our customers out on the Bridge
• Providing expert commentary on the Bridge and Sydney
• Taking great photos of our Climbers•
• Providing outstanding customer service to people from all over the world
What we look for in a Climb Leader is pretty simple: a warm and friendly personality, a passion for customer service and excellent attention to detail. No particular experience is required, though you will need to have or be willing to complete a first aid certificate before you start. As long as you can provide a positive attitude and an ability to engage with a group of people from across the globe, then we can provide everything else you need to know in our comprehensive (and fully paid) six-week training program.
Oh, and just one more thing…it may sound obvious, but you’ll need to be pretty comfortable with heights!
Sound interesting? Well, there's some things you might want to think about before you apply. Being a Climb Leader and leading climbs over the Sydney Harbour Bridge is an amazing job, but it’s not without its challenges. This page outlines some of the challenges you’ll need to consider, such as:
Working in all weather conditions – rain, wind and shine!
BridgeClimb operates in all weather conditions. The weather and the unpredictable nature of the outdoors is big part of the experience we create. Admittedly, Sydney has pretty good weather most of the year but when it gets rainy or cold or hot or windy, we’re still out there! We only stop climbing if there is a safety risk – such as electrical storms or extreme winds over 100km/hr. Of course, we’ll provide you with all the protective clothing and equipment you’ll need – but you’ll need to be comfortable with going outside on days that your mum used to tell you to stay inside!!! Return to top.
Working flexible and irregular hours
We operate Climbs at all different times of day to suit the demands of our customers. To give you an idea, some of our Climbs might have you starting at 3:30am! Whilst a pre-dawn start won’t be an everyday occurrence, we do need flexibility from our team to work unusual hours. If you hadn’t guessed, this isn’t a regular 9-5 job!
Another consideration is the number of hours we can offer. Tourism is a fantastic industry to work in, however you need to be realistic about the seasonal nature of work within the industry. The quantity of work we can offer is completely dictated by the number of tourists in Sydney and the number of people who want to climb on that day. During the busy summer months there are usually ample amounts of work. However, during the quieter winter months there is traditionally less work available. Whilst we have plenty of team members for whom Climb Leading is their primary source of income all year round, a degree of flexibility and an understanding of the seasonal nature of tourism is required. Return to top.
Working in a physically demanding job
The physical element of Climb Leading is one of the most appealing aspects of the job, but one that needs consideration. Your body must be able to cope with repeated, rigorous activity and handle the physical demands of climbing thousands of stairs every day. Consider that:
• A typical climb takes 3 ½ hours and has over 1400 stairs per climb
• You might be rostered for 1, 2 or even 3 climbs on a day
• You’ll need to carry 6kg worth of safety equipment and harness belt around
• Voice projection is a very important part of the role as you’ll need to give clear safety instructions and commentary to group of 14 people throughout the climb
• Above all, you’ll need to be physically coordinated as the climb involves, squatting, carrying, lifting, stooping, bending, prolonged standing in stationary positions and fine motor tasks
We understand that working as a Climb Leader is unlike any other job. There’s a lot to take on board and a lot of information to absorb. But if you’re keen and up for a challenge then Climb Leading will be the best job you ever have! Return to top.
BridgeClimb’s Climb Leader training is in a class of its own! Before you start leading climbs on your own, you will spend six dedicated weeks learning how to lead a Climb. The program is a mix of classroom based learning and practical, on-the-job training. It covers everything from safety procedures to Sydney Harbour Bridge history, radio communication, dealing with nervous climbers, using climbing equipment and much, much more!
All new Climb Leaders must complete all elements of this six-week, fully paid training program which runs Tuesday-Saturday. Because much of our training takes place on the Bridge outside of operational hours, your starting and finishing times for training will vary considerably. You may start as early as 6am or finish as late as 11pm.
Due to the volume of information covered during the training it is essential that you attend every session. Each session is only held once for the entire group. If you miss a day, you will potentially be unable to progress to the next stage of training and therefore not be able to lead climbs. This is why we check multiple times throughout the recruitment process that you are fully available for this period.
We have a great team at BridgeClimb who will support you through your training and in your role. We understand that BridgeClimb’s operations are unique and unlike anywhere else you will have worked. As such, we provide a very supportive learning environment and will give you all the tools you need to succeed! Return to top.
Our Climb Leader Training is aligned with the nationally recognised Certificate III in Tourism (Guiding). Whilst BridgeClimb is not registered to issue national accreditations, the training program you undertake can be used as “Recognition of Prior Learning” (RPL). This means that Climb Leaders who have successfully completed all training elements can potentially transfer BridgeClimb training into a Certificate III. Further information is available throughout the recruitment and induction process. Return to top.
BridgeClimb is proud to be associated with the federal Government’s ‘Australian Traineeship’ program. Throughout the recruitment process we identify candidates that are eligible to be registered as a traineeship under this federal program. Whilst the training and pay remain the same, Climb Leaders who are registered under a traineeship are eligible for additional benefits, including being issued with a nationally recognised Certificate III in Tourism (Guiding) upon successful completion of the training program. More information is provided during the recruitment process. Return to top.
After the 6 week training program, we will revert to rostering you according to your ‘ongoing availability’. This is why we ask what days you will be available for us to roster you for work as part of our recruitment process. Whilst you probably won’t be rostered to work on every day that you are available, we promise not to roster you days that you are not available.
Each Climb Leader has slightly different availability, but as a guide most provide us with at least four full 24 hour days per week including at least one full day of the weekend. The general idea is that the more availability you can provide, the more attractive a candidate you are and the more work you’ll get! Return to top.
No leave during our peak period & Default Peak AvailabilityAccreditation
Our CThe Christmas / New Year's period is the peak time for us at BridgeClimb. As such, we don't approve any leave from 24 December to the 7 January (inclusively) each year – as it really is all hands on deck at BridgeClimb!
Also, we require that all Climb Leader applicants commit to the 'Peak Period Availability'. This means that, regardless of what your normal availability is, you agree to be availble to work on the 6 busiest days of the year: 27, 28 & 29 December and 1, 2 & 3 January. It's a big ask, but it's a really important part of the job - and we make it worth your while!!! Return to top.
Rosters and hours
BridgeClimb recruits Climb Leaders on a permanent Part-Time basis. During peak periods the average rostered hours for a Part-Time Climb Leader are 25-30 hours per week. During quieter months the average rostered hours are 20-25 hours per week. However, for those that are flexible, there may be the opportunity to pick up extra work.
You will be provided with an individual roster for each fortnightly period. These are supplied at least 2 weeks in advance so you will have plenty of notice of when you are working. A typical shift can be between 3.5 - 7 hours depending on the number of climbs you are leading. As a Part-Time employee, you are guaranteed at least 25 hours of work a fortnight at a bare minimum – provide you meet the availability requirements.
More details of this and other employment contract conditions will be provided throughout the recruitment and induction process. Return to top.