Accessibility
At BridgeClimb, we want to support everyone’s goal to experience the exhilaration and breathtaking views from the top of the Sydney Harbour Bridge. Our commitment to accessibility ensures that our Climbs are as inclusive and accommodating as possible.
Plan Your Accessible Climb
If you have any specific accessibility needs or questions, we encourage you to reach out to our friendly team. We are here to discuss the requirements for completing the climb safely and can work with you to see if we can create a climb that meets your needs and allows you to fully enjoy the iconic Sydney Harbour Bridge experience.
We can provide detailed descriptions of the climbing process, offer quieter climb times, provide written materials, and can arrange for sign language interpreters upon request.
On the day of your Climb
We are committed to ensuring that every Climber feels confident and supported. Our pre-climb preparation includes comprehensive safety briefings, equipment fittings, and practice climbs to ensure you are comfortable and ready. Our team is always on hand to answer any questions and provide the necessary support to make your climb an unforgettable experience.
Accessible parking
If you hold a Mobility parking scheme permit, there is street parking on Cumberland Street and around BridgeClimb, where you can enjoy free parking in the designated zones. Visit the City of Sydney website for Mobility parking locations, or the visit the NSW Government website for more information on how you can use disability parking spaces.
Contact details
For assistance with booking your Climb, or to discuss your individual needs please contact our team on +61 2 8274 7777 or by email at [email protected].
Frequently Asked Questions
Guests with a disability who require a companion or carer to support them during their experience, are entitled to a free climb for the companion cardholder. Please call us on (02) 8274 7777 or email [email protected] to book a Climb with a companion. All Australian State and Territory issued companion cards are accepted. For International guests, as we are unable to verify international companion card programs, we ask that you please contact our team directly to discuss your specific requirements and how we can make it work for you.
BridgeClimb is a proud member of the Hidden Disabilities Sunflower program which aims to empower those living with a hidden disability, by making the invisible, visible, through the Sunflower symbol. A hidden or invisible disability may include neurological, cognitive and neurodevelopment, physical, visual, auditory, sensory and processing difficulties.
Guests who arrive at BridgeClimb wearing their Sunflower products such as a lanyard, wristband or pin, indicate to us that they may require additional time, support or understanding.
We strongly encourage our Sunflower guests to give our team a call on +61 2 8274 7777 for support in making a booking or discussing your requirements, prior to your Climb date. Knowing you’re Climbing means when you arrive at BridgeClimb on the day of your Climb, our friendly team members will be able to support you from the moment you arrive.
To find out more about the Hidden Disabilities Sunflower program and where you can get a Sunflower product visit the official Hidden Disabilities website.
We do our best to help everyone climb, however, the safety of our guests comes first and foremost, and it may not always be possible. Our team will work with you to discuss your individual needs and assess whether it is safe to climb.
Climbing the Bridge is an active, outdoor experience and Climbers need to have the ability to climb stairs and/or ladders independently, and remain standing for the duration of the experience (up to 3.5 hours).
Disclosing a medical condition does not necessarily prevent you from participating in a Climb, in most cases it does not. Our team will let you know if you need a Certificate of Fitness signed by a Doctor to ensure we have the required medical clearance prior to being allowed to climb.
Read more information about our Health & Safety Essentials here.
We encourage Climbers who wear hearing aids to leave them safely in our free locker storage to prevent damage or loss while they are on the Bridge. We have a variety of headsets available to suit hearing impaired guests and allow them to enjoy the commentary delivered by their Climb Leader.
We also offer Auslan Climbs. On an Auslan Climb you’ll be accompanied by an Australian Sign Language interpreter who will interpret the commentary about Sydney and its world famous Bridge. These Climbs are available by request. Please get in touch with our team on +61 2 8274 7777 or [email protected], to find out more or to make a booking.
Accessible toilets are available on the ground floor level of the BridgeClimb Base. Please note that toilet facilities are not available during your time on the Bridge. Climbers will have a final opportunity to use the toilet during their preparation time before getting into their climbing gear.
THE CLIMB - UP FOR THE CHALLENGE
Marco from Western Sydney has already experienced BridgeClimb and today he returns with girlfriend Krissy. Both have cerebral palsy so Climb Leader Ash has arranged a private Climb experience for the couple so they can take in the stunning scenery of Sydney Harbour together, 134 metres above sea level at their own pace.
Watch their story below, in BridgeClimb's mini-series 'The Climb', where we get to know our incredible Climb Leaders and the heart warming stories behind our Climbers' journey to reach the Summit of the Sydney Harbour Bridge.