FAQs

To participate in an experience you need to have a general level of health and fitness, and the ability to climb stairs, and/or ladders (if on the Summit route), independently. Most of our experiences follow a leisurely pace with plenty of stops along the way for photos and to enjoy the view! Children from 8 years old can take part and our oldest Climber was 100 years of age! 

Visit our Health & Safety page to find out more about our minimum health & safety requirements.

Children from the age of 8 to 15 (inclusive) are able to join their parent/s or guardian/s on an experience, provided they are 1.2 metres in height or taller. Children are the responsibility of an adult, with a maximum of three children allowed under the supervision of one adult/guardian guest. Guardians must be 18 years or over. Parents/guardians must remain with their children throughout the experience, and must assist the BridgeClimb team by managing their equipment preparation and behaviour.

When considering whether this activity will be right for your child, we would like you to consider the following:

• We will equip younger children in smaller BridgeClimb Suits, harness belts, and other accessories as required
• Children must have a general level of fitness and the ability to climb steep ladders (if on the Summit Route) and stairs independently

The facts and stories our tour guides share during the experience are appropriate for a broad age range.

There is no age limit, we have welcomed many guests across a broad age range. Our oldest guest, Mrs Chris Muller, reached the Summit at 100 years old! Anyone with a general level of health & fitness who is able to participate in moderate physical activity can enjoy the BridgeClimb!

If you’re 75 years of age, or over, you can join with a Certificate of Fitness signed by your GP. Please, download this form from our website and bring it with you on the day. Please note, the Certificate of Fitness must have been completed within the last three months prior to your experience date. 

If you don’t have a local GP - perhaps you’re visiting from overseas or new to Sydney - Bridgeside Medical Centre, is just a 10 minute walk away from BridgeClimb and can assist. Please note: standard consultation fee applies, please check their website for current pricing.

Not in the area or unsure where to go? Contact our team, and we’ll assist you in finding other medical centres in Sydney near you.

If you are a Seniors Card member you can also receive 15% off any standard BridgeClimb experience (excludes special offer experiences). Find out more. 

If you have any queries or concerns about whether you will be able to complete the experience, please reach out to our team who will be happy to discuss in more detail, and accommodate any personal requirements you may have.

In most cases, yes. We have helped thousands of people challenge their fear of heights by reaching the top of the Bridge. Head over to our Face Your Fear page for more information about how you can prepare for the challenge ahead. If you have any queries or concerns, you can complete the enquiry form on the page or contact us directly to discuss in more detail how we can support you during the experience.

ELEVATED JOURNEYS - GUEST STORIES

Watch the inspiring real stories from guests who’ve conquered their fears, embraced the challenge, and discovered just how empowering a BridgeClimb experience can be, in our video series, Elevated Journeys.

watch elevated journeys

If you are less than 24 weeks pregnant, you can participate with a signed Certificate of Fitness from your GP. If you are over 24 weeks pregnant unfortunately you are unable to join at this time.

To participate you need to have a general level of health and fitness, and the ability to climb stairs, and ladders (if on the Summit route), independently. BridgeClimb asks guests to carefully consider their own health and fitness levels, and not to join if their participation poses any risk to their health and safety, that of other guests, or any other users of the Sydney Harbour Bridge. 

The following conditions may impact a guest's ability to take part in an experience and therefore require consideration and disclosure to our team prior:

• Limb absence or limb difference
• Diabetes
• Heart conditions (including high or low blood pressure)
• Vertigo, dizziness or loss of balance
• All respiratory conditions
• Surgery, from which you’re still recovering
• Injuries or conditions impacting stair or ladder climbing ability
• Epilepsy
• Chronic illness

HEALTH & SAFETY EXCEPTIONS

We do our best to help everyone, after all, we want everyone to take part in this amazing experience, however there are some things that will prevent you from participating, including:

• A fit or seizure in the last six months
• Broken bones
• If you are more than 24 weeks pregnant
• You’re under 8 years of age
• You’re under 1.2 metres tall

If you have any questions, or are concerned about your ability, please speak to our team for advice. We care about our guests; so please be aware that even if you have made a booking we reserve the right to decline participation, rebook or modify your experience to keep you safe. Health & Safety Essentials and Exceptions are subject to change at our discretion.

If you have any specific accessibility needs or questions, we encourage you to reach out to our friendly team. We are here to discuss the requirements for completing the experience safely and can work with you to see if we can create an experience that meets your needs and allows you to fully enjoy the iconic Sydney Harbour Bridge experience. Please visit our Accessibility page for detailed information. For assistance with booking your experience, or to discuss your individual needs please contact our team on +61 2 8274 7777 or by email at [email protected].

Please note that while we strive to accommodate all guests wherever possible, due to the nature of the experience, there may be circumstances where participation isn’t possible. We encourage you to contact us as early as possible before booking so we can discuss your specific requirements and explore available options together.

Yes. We offer Auslan experiences, which are available on request. On an Auslan experience you’ll be accompanied by an Australian Sign Language interpreter who will interpret the commentary about Sydney and its world famous Bridge. 

If you require a sign language interpreter in another language, such as American Sign Language (ASL), please contact our team — we’re happy to explore what may be possible to support your experience.

Please contact our team at least 14 days prior to your preferred date, on +61 2 8274 7777 or [email protected], to request an interpreter and ensure we can accommodate your request.

We also have a variety of headsets available that will allow you to enjoy the commentary delivered by your tour guide, and ensure you are comfortable during the experience if you wear hearing aids or other assistive listening devices. Alternatively you may wish to leave them safely in our free storage lockers to prevent damage or loss while out on the Bridge. Please advise our team prior if you require support so we can ensure all safety requirements are met. 

At BridgeClimb, we're all about making your experience unforgettable, no matter what the weather throws our way! BridgeClimb is a safe experience in most weather conditions and we will equip you with all the gear you'll need to keep you safe and comfortable throughout your experience.

If it looks like there's a chance of rain during your experience, we recommend bringing a change of shoes and socks to keep you dry afterwards. And fear not, Summit Squad, the rain won’t dampen your spirits – it adds a unique thrill to the experience! However, we understand that climbing in the rain isn't for everyone, and all of our guests have varying comfort levels when it comes to the conditions. If you prefer to stay dry, you can reschedule your experience in advance, for a small fee, see our Flexible Booking Policy for more details, and contact us at [email protected] or +61 2 8274 7777 as soon as possible to update your booking.

Even though we love a rain dance on the arches, we will postpone or cancel experiences during electrical storms. Our team will notify you as early as possible if your experience needs to be rescheduled. Experiences that are cancelled on the day will be offered a credit at a time that is suitable or a refund. Guests will receive an email or SMS to the booking contact in the case of a weather event impacting your experience, so please keep an eye out, or if you are concerned, you are welcome to get in touch with us at [email protected] or +61 2 8274 7777. 

We may postpone or cancel experiences during times of extreme heat, in the interest of your safety. Our team will notify you as early as possible if your experience needs to be rescheduled. If you're here during Summer when temperatures can get a little high, you might get a visit from our Safety Crew and their handy water misters to cool you down while out on the Bridge! The team will also be on hand to offer a refreshing cold towel on your return to base. We of course also provide all guests throughout the year with a BridgeClimb cap to wear on the Bridge and offer sunscreen to apply during your preparation time - it's not a day out in the Aussie sun unless you slip, slop, slap! 

Ultimately, we're all about keeping you safe and getting you out on the Bridge feeling confident to have the best experience possible! If you're concerned at all about the weather conditions or want to discuss in more detail just reach out to our team who will be happy to clarify any queries. 

We recommend wearing comfortable clothing (eg. sports or activewear) that is weather appropriate. All guests must wear our specially made protective BridgeClimb Suit, and depending on the day's forecast, our team will advise you during the preparation and safety briefing whether you need to wear your clothing layers under your BridgeClimb suit for extra comfort, particularly during cold weather. We’ll equip you with everything else you need for your experience, based on the day's conditions. 

Please wear comfortable, enclosed rubber-soled shoes such as running, sport or hiking shoes. PVC and leather-soled shoes are not ideal.

No, unfortunately not. Guests cannot take loose objects, including cameras, phones or GoPros, due to government security requirements for the Sydney Harbour Bridge. We provide secure lockers for you to keep your personal belongings in during your experience. Our tour guides are trained with premium photography equipment to make sure they capture this special memory for you. If you haven't pre-purchased your photo package when booking online, you can buy your photos after your experience. You can find out more about our photo packages here. 

Yes, you are welcome to bring your own glasses or sunglasses to wear on the day of your experience, these will be safely attached to your BridgeClimb suit with a glasses cord and attachment provided by us. Smart-glasses or other wearables with recording devices are not permitted on the bridge due to Sydney Harbour Bridge security guidelines.

Essential medication, like inhalers or diabetic medication, can be taken on the Bridge by your tour guide. Please ensure you advise our team of this when you check-in so we can prepare it during the safety preparation time before storing away your personal items.

Due to Sydney Harbour Bridge security and safety, guests are not permitted to take any personal items with them on the Bridge, other than glasses or sunglasses, which will be safely attached to your BridgeClimb suit.

Rings or small earrings are able to be left on, however you will need to store any other jewellery or accessories such as watches, bracelets, fitness devices (eg. FitBit), in one of our free lockers.

If you have long hair that is tied up, this can be done with a soft elastic hair band only, no clips, bobby pins, or scrunchies. If in doubt, ask a member of our team on the day.

We provide free secure lockers for you to keep all of your personal belongings in, including phones and cameras, during your experience. The key to your locker will be securely attached to you at all times.

All guests must wear our specially made protective BridgeClimb Suit. You will be provided with a hat that is safely attached to your suit, and other accessories such as a beanie, gloves and rain jacket will be provided for extra warmth if you're here during winter.

Yes, religious or cultural headwear will be securely attached to your BridgeClimb Suit using our safety lanyards, during your preparation process. For your comfort, female guests can request a female team member to assist with this if preferred.

You must have a blood-alcohol reading below 0.05 (the same as if you are driving). All guests will be breathalysed during the safety briefing prior to the experience. To ensure you are eligible on the day, keep your celebration drinks for after your experience. It will be worth it! Our team may observe guests to ensure they are not under the influence of drugs (legal or illegal), and guests will be refused participation, if their blood alcohol concentration is 0.05% or greater.

We are located at 3 Cumberland Street, The Rocks, which is easily accessible by public transport or car. The easiest access to BridgeClimb by public transport is to catch a ferry, bus or train to Circular Quay. Visit our Getting Here page for more details on how to get to BridgeClimb.

Our experience durations range from 2.5 to 3.5 hours depending on the experience type you choose. We ask that guests allow 15 minutes either side of their experience time to allow you time to check-in and then afterwards to collect your photos and depart. 

Depending on your chosen route you can expect your experience to be broken up for preparation and time on bridge as follows: 

• Summit & Burrawa Climbs
  • BRIEFING & PREP: approx. 60 minutes
  • TIME ON BRIDGE: 2 hours
• Summit Insider Climb
  • BRIEFING & PREP: approx. 50 minutes (1 hour for Summit Insider experiences at Dawn & Twilight) 
  • TIME ON BRIDGE: 1 hour, 40 minutes
• Ultimate Climb
  • BRIEFING & PREP: approx. 60 minutes
  • TIME ON BRIDGE: 2 hours, 30 minutes
• UnderBridge Walk
  • BRIEFING & PREP: approx. 50 minutes
  • TIME ON BRIDGE: approx. 1 hour

The conditions vary based on the day’s weather and the experience you choose. You can expect to:

• climb ladders and walk on catwalks
• participate in prolonged stair climbing
• walk along uneven surfaces and via narrow passageways
• be exposed to all weather conditions

SUMMIT ROUTE LADDERS

If you’ve booked a Summit or Burrawa, part of your preparation includes using our ladder simulator, as demonstrated in the video below. This helps ensure you can safely and confidently climb the vertical ladders on the Bridge. There are four 5-meter ladders to ascend on the way to the Summit, with another four to descend on your return back down to BridgeClimb Base. For the rest of your Summit experience you’ll be walking along flat pathways and ascending or descending stairs at a leisurely pace.

If you have a medical condition or additional concerns regarding the ladders, our team are here to help. Contact us anytime for more information. If you feel ladders aren’t for you, don’t worry, we have an equally amazing trip to the Summit with the Summit Insider, which only has stairs and no ladders.

Depending on your route, you may have to hold it between 1.5 - 3 hours! Before you don your BridgeClimb Suit, you'll have one final chance to make a toilet stop and store away any personal items, before progressing through to get equipped into your safety harness and accessories. 

You sure can! The key to a smooth proposal at the Summit is to notify us at the time of your booking. We are experienced at discretely helping many couples become engaged at the top thanks to a special ring safety attachment. Find out more here and please contact our team at contact@bridgeclimb to arrange your booking.

BridgeClimb is now cashless and we are not able to accept cash for bookings, or photo, retail or cafe purchases. 

Both experiences take you to the top (aka the Summit!) of the Sydney Harbour Bridge, but the journey to get there is a little different on each route.

• The Summit takes you along the upper arch of the Bridge. It includes ascending a series of ladders and stairs and offers unobstructed panoramic views as you make your way along the arch. This route includes up to 2 hours on the Bridge, with plenty of photo stops and time to take in the incredible views. Watch our Ladder Simulator video below for an overview of what to expect.
• The Summit Insider follows the lower arch, a unique and incredible journey inside the iconic arches before reaching the Summit. It’s a slightly shorter journey with up to 1.5 hours on the Bridge, consisting of a series of staircases and it doesn’t include any ladders, but does include the same spectacular views and photo opportunities.

Both experiences are fully guided, suitable for ages 8+, and end with a moment to celebrate at the Summit — so no matter which you choose, you’re in for an unforgettable adventure. 

Prices adjust across different days and times - just like airlines and hotels - based on factors such as time of day, day of the week, holidays, and overall demand.

To secure the best price for your experience, click here to explore pricing by date and choose the option that works best for you. 

BridgeClimb aims to be as flexible as possible, while covering the associated costs of booking changes. You are able to make changes to your booking, including rescheduling, requesting a credit voucher or cancelling your experience. However, depending on how far in advance these changes are made before your date, fees and charges will apply. Please see our Flexible Booking Policy and Terms and Conditions for the full details. 

Subject to availability you may be able to add additional guests to your booking, please contact our Customer Service Team at [email protected] with your booking details so they can assist with the update and payment. You can reduce the number of people on your booking, please contact our team to arrange this, subject to how far in advance before your booking date our normal cancellation fees apply. See terms and conditions for full details. 

Experiences are organised in specific hourly blocks based on the time of year. This means that sometimes Day and Twilight experiences may be scheduled within the same hourly slot, depending on the time the sun sets at different times of the year. Your actual start time will be confirmed on confirmation of your booking, and typically Twilight experiences occur at the back-end of the hour selected. The Twilight experience provides a magical experience where you can witness the breathtaking transition from day to night.

We have a variety of payment methods available when booking online, including credit or debit card, Afterpay, ZIPPay, PayPal, Alipay, WeChat Pay and more. See our payments page for more details. Depending on your chosen payment method a transaction fee of 1% may apply. All experiences must be paid for at the time of reservation.

Yes. Your privacy and security is our priority. Our online booking system is operated by CustomLinc. All transferred data is encrypted and protected. You can view our Privacy Policy here.

If BridgeClimb needs to cancel due to safety or security reasons, you will be notified as soon as possible and be offered a reschedule, credit voucher or refund. In cases of extreme weather (eg. electrical storms, high winds or high temperatures) experiences may be cancelled or postponed and you will have the opportunity to join the next available experience if time permits.  

Absolutely! We specialise in large groups whether it be a family occasion, corporate booking or event. View our Groups and Events packages or contact our team at [email protected] to discuss your requirements.

There sure are! We have a range of discounts and offers available to suit all of our guests, check out our Deals & Offers page for current details.

You can redeem your Gift Voucher by entering your Gift ID in the voucher box during your booking on our website. Alternatively, you can contact our team and quote the Gift ID over the phone to redeem your experience.

If you choose to purchase an e-gift voucher you will receive it by email immediately after purchase.

If you choose to purchase a physical voucher, the post options available to you are as follows:

• Post (Standard) – 3-5 business days
• Post (Express) – 1-2 business days

NB: Express Post is sent every business day. Standard post is sent Tuesday and Thursday. Currently we are only able to send mail to domestic Australian addresses only.