BridgeClimb Connect

BridgeClimb Connect

Connecting you to all things BridgeClimb! Essential updates, product information, useful tools and resources. All right here!

Designed specifically for our travel partners, BridgeClimb Connect offers a seamless way to access all the resources you’ll need to help give your clients the adventure of a lifetime. 

Ready to book a Climb? Please contact our Reservations team at [email protected] or call +61 2 8274 7773 available by phone during the hours from 9am - 5pm AEST, 7 days a week.  For those with Agent Portal access – click here.

Thanks for joining us in creating unforgettable moments for travellers from around the gl


Terms & Conditions update

We’ve made some small updates to our guest and agent terms and conditions. Important to note, there are no fundamental changes to the way we operate and these changes are just designed to clarify some terms further and align with dynamic pricing.

  • For our guest terms – the main change is related to our reschedule terms for direct bookings inline with consumer law. We’ve also refined some wording.
  • For our trade terms
    • Clause 2.2 - Due to the launch of dynamic pricing for direct bookings, we’ve amended this clause to cover that the price payable is based on the agents contracted price
    • Clause 2.5 - Additions to ensure expected guest behaviour at BridgeClimb is clear
    • Clause 4 - Additional guidelines on the BridgeClimb processes and expectations
    • Clause 8.2 – ensuring it’s understood that valid photo ID must be presented at check-in

View Guests Terms & Conditions

View Trade Terms & Conditions

What's new

FREE GAMES ROOM

rom 28 June to 20 July, guests climbing the Sydney Harbour Bridge will unlock more than just bragging rights — they’ll also gain access to our free onsite Games Room, packed with ping pong, basketball hoops, table tennis and more.

It’s the perfect pick for anyone travelling with kids — offering an epic BridgeClimb adventure followed by even more fun back on the ground.

Mandarin Climbs Are Back! 

Great news! Due to popular demand,  Mandarin Climbs are available every Wednesday and Saturday. These special language Climbs follow the Summit Insider Climb route and are fully guided by a Mandarin-speaking Climb Leader.

Find out more about the mandarin Climb here

Important Update to Climb Inclusions 

Printed Climber Certificates are now provided to Child Climbers only (aged 8–15).

Additionally, to add further value, all Climbers now receive a complimentary printed Summit group photo as a standard inclusion.

CHECK OUT OUR NEW LADDER SIMULATOR VIDEO 

If your guest have booked a Summit or Burrawa Climb, part of their preparation includes using our ladder simulator. This ensures they can safely and confidently climb the vertical ladders on the Bridge. There are four 5-metre ladders to ascend on the way to the Summit, and another four to descend on the return journey to the BridgeClimb Base. For the remainder of the Summit experience, Climbers will walk along flat pathways and ascend or descend stairs at a leisurely pace.

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As a reminder, if your guests have a medical condition or additional concerns regarding the ladders, we have an equally amazing trip to the Summit with the Summit Insider Climb, which only has stairs and no ladders.

3. IT'S TIME TO climb! 

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STANDARD CLIMB INFORMATION

We have four incredible Standard Climbs that all reach the Summit and each include 360° panoramic views of Sydney, unforgettable memories, a commemorative certificate of achievement and a BridgeClimb cap!

Below is a quick summary showcasing the key differences of each of our Climb experiences. We've also included a handy factsheet and links to promotional assets to assist you in educating your team, and your guests. 

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Summit Images

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Insider Images

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Ultimate Images

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Burrawa Images

  Climb eFactsheet Product Descriptions

View our Climb Routes at the link below

Did you know that Climbers need to check in at least 15 minutes prior to their Climb time?
And that photo ID is required upon check-in? 

Make sure you're up to speed on all BridgeClimb Health & Safety Essentials to assist your Climber with preparing for their upcoming Climb. 

OUR PRE-CLIMB CHECKLIST

SPECIAL EVENT CLIMBs, experiences & ADD-ONs

Climb experience with an indigenous ceremony under the Bridge in partnership with Dreamtime Southern X

Experience a warm and traditional Welcome to Country and immerse yourself in a smoking ceremony designed to deepen your understanding of its origins, purpose, and significance to modern Aboriginal people.

Learn how to walk on country with respect, guided by a local Aboriginal Elder in the serene setting of Dawes Point Reserve, right under the iconic Bridge.

eFactsheet

SYDNEY’S MOST UNIQUE ELEVATED DINING EXPERIENCE

The Pylon Lookout promises a plateful of spectacular Sydney Harbour and skyline views,
featuring the Opera House and a unique view of the iconic Harbour Bridge. Guests will have exclusive access to one of the most unique venues in Sydney with panoramic views.

Breakfast events are planned for between 7am – 10am – other timings may be available subject to availability and potentially additional fees.

Find Out More: Private Breakfast

Did you know that for an additional fee, interpreters can be organised in any language to accompany Climb groups? Ask for details when booking.

A unique opportunity to capture Australia's most iconic landmarks and Sydney Harbour from an unbeatable vantage point.

Capture Sydney Harbour’s most iconic landmarks from an unbeatable vantage point - the top of the South-East Pylon of the Sydney Harbour Bridge, not usually accessible to the public.

This unique photography tour and experience is brought to you by BridgeClimb Sydney and Sydney Photographic Workshops (SPW). The workshops are designed for photographers of all skill levels, offering expert guidance and hands-on practice in a stunning environment that fosters creativity and helps you take your skills to the next level, literally!

Our Photography Experiences

  1. First Light: Sunrise Photography Workshop (2 hour) 
  2. Sunset Serenade: Golden Hour Photography Workshop (2 hour)
  3. Luminous Nights: Night Photography Workshop (2 hour) 
  4. Creative Filters Photography Workshop (3 hour) 

Health Declaration Forms

Climber contact details must be supplied to BridgeClimb Sydney at the time of booking so that we can communicate important health and safety guidelines to your clients prior to their Climb - including our Health Declaration Form which they will be required to complete online.  Your clients will be emailed a digital Health Declaration Form 7 days before their Climb booking. Our minimum Health & Safety requirements can be found on our Pre-Climb Checklist.

If you are unable to provide us with this information, it is your responsibility to inform your clients of these important guidelines. Here is a copy of the questions that will be asked. This form can be used for group bookings, and as necessary and agreed.

Please be advised that we have also completed the Health Declaration Form in various languages including in Chinese, Spanish, and Portuguese. If you require another language, please contact us at [email protected] and we'll do our best to help.

Click here for language Health Declaration Forms 

AGENT FAMILS

Our Climbs are second-to-none including the best views of Sydney and we love the opportunity to showcase what the Bridge, and Sydney, has to offer!

If you would like to arrange a Famil, please complete the below request form and email this to [email protected]. A member of our team will then review this and get back to you!

FAMIL REQUEST FORM

key contacts

 

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spotted on the bridge

Check out some of the famous faces we’ve welcomed to the Bridge.